Refund & Cancellation Policy – My Own CFO
We strive to deliver the highest quality financial education and advisory services. However, if you are not satisfied with your purchase or are unable to proceed with the booked service, the following Refund and Cancellation Policy will apply.
✅ 1. Webinars, Workshops & Online Training
Completion & Access
Once access to the webinar or online training is granted, no refund will be issued.
If you are unable to attend a live session, you may receive recorded access (if available) at our discretion.
Cancellation by Participant
Cancellations made 48 hours prior to the event are eligible for a 100% refund.
Cancellations made within 48 hours of the event are not eligible for a refund.
Event Cancellation by Us
If a webinar or event is cancelled or postponed by My Own CFO, customers may choose:
A full refund, OR
A seat in the next available batch
✅ 2. Financial Consultation / Personal Finance Sessions
Completion of Service
Once a consultation or planning session is completed, no refund will be processed.
Rescheduling
Rescheduling requests must be made at least 24 hours before the meeting.
If the client fails to attend the scheduled session, the booking amount is non-refundable.
Cancellation
Cancellation requests made 24 hours before the session are eligible for a 100% refund.
Cancellations within 24 hours are not refundable.
✅ 3. Tax Filing & Compliance Services
Completion and Accuracy
No refund will be issued if the ITR or tax service is completed accurately based on documents and data submitted by the client.
Revised ITR
Filing a revised return due to additional, missing, or incorrect information requires a new fee.
Service Non-Delivery
A refund will be considered only if the service was not initiated at all and My Own CFO declines to deliver it.
✅ 4. Digital Products (templates, tools, guides)
All digital products are non-refundable once delivered or accessed, as they cannot be returned.
✅ 5. Refund Processing Timeline
If a refund request is approved:
Refund will be processed within 7–10 working days
The amount will be credited to the original mode of payment
Partial refunds may be approved in rare cases if:
Only a portion of the service was utilized
The service was partially delivered due to technical issues
✅ 6. Late or Missing Refunds
If you have not received a refund yet:
Check your bank or payment account
Contact your card/bank provider — processing time may vary
If still unresolved, email us at connect@myowncfo.in
✅ 7. Changes to This Policy
We may update this policy without prior notice. The latest version will always be available on this page. Continued use of our services indicates acceptance of the updated policy.
✅ 8. Contact Us
For refund or cancellation requests, please reach us at:
📞 +919717794007
